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About the author
原創作者簡介：
馬克．威斯柯 (Mark Wiskup)╱溝通訓練專家，目前經營自己創設的「威斯柯溝通」（Wiskup Communications）顧問公司，諮詢對象包括高階主管、經理人、業務團隊、客服人員等。威斯柯畢業於美國加州大學洛杉磯分校與西北大學，曾任電視新聞記者以及設立媒體製作公司負責人。
馬克．威斯柯 (Mark Wiskup)╱溝通訓練專家，目前經營自己創設的「
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