导游业务

· ·
· 重庆大学电子音像出版社有限公司
Ebook
278
Pages

About this ebook

本书编写以全国导游人员资格考试大纲为依据,遵循高职教育“工学结合、知行合一”的人才培养模式要求,根据高职高专学生认知特点,因材施教,全书共分为四个工作领域,即规范服务、技能服务、危机应变、才艺应用,内容兼顾权威性和实用性。 本书既可作为导游人员上岗的操作手册,又可作为高等职业院校旅游类专业教学用书。

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