4.4star
33.4K reviews
5M+
Downloads
Rated for 3+
info
About this app
The NS app is the official planning application for the Dutch Railways.
The app has the following features:
- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip
Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.
The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
The app has the following features:
- Realtime journey planner
- Timetable of departing trains per station
- Summary of Planned work and disruptions
- Station specific information regarding facilities and shops
- Notifications regarding delays of a saved trip
Permissions:
- We use your location to show nearby train stations
- We use permissions for "Photo's/media/files" to save temporary files for Google Maps. This allows maps shown in the app to be faster. The app doesn't use or have access to your pictures or other media.
The terms of use for the NS App apply to the use of the NS App. By using the NS App you agree to this.
Updated on
Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
Ratings and reviews
4.4
32.2K reviews
Ezequiel Scigolini
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April 22, 2025
I have a subscription NS Flex. My card should auto recharge when top on/off and it doesn't. I don't get discounts when I should (off peak times and weekends). I'm paying €6 for nothing. Really disappointed. When you ask for support they ask you to complete a form...
Igor Buglak
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- Show review history
April 22, 2025
Don’t waste your time with this app—buy tickets at the station or another way. It’s much faster and easier. Your time isn’t worth this "savings." Very uncomfortable, asks for too much personal info, and has verification issues. Bad job, guys. In the rest of the world, similar apps are far better. You’re stuck in the past.
4 people found this review helpful
hesper weirauch
- Flag inappropriate
March 22, 2025
Bought ticket online, but unable to upload in app, keeps saying I don't have a ticket even though I paid for it. A lot of hassle to get my money back and forced to spend another 60+ euros on a new ticket at the machine. This is really off-putting. Customer service lady is nice and understanding but says she can't help, I have to get a refund but very unclear how to do that as their app doesn't give that option.
1 person found this review helpful
What’s new
Buying a ticket via the travel planner in the app? From this version onward, you'll be using new app screens. They look great and work even better.
If you have any questions or suggestions, please let us know.
Enjoy your trip!
If you have any questions or suggestions, please let us know.
Enjoy your trip!
App support
About the developer
N.V. Nederlandse Spoorwegen
mlab@ns.nl
Laan van Puntenburg 100
3511 ER Utrecht
Netherlands
+31 6 83228152
