SNCF Connect: Trains & routes

4.6
527K reviews
10M+
Downloads
Content rating
Rated for 3+
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About this app

SNCF CONNECT, THE ALL-IN-ONE APPLICATION FOR ALL YOUR JOURNEYS

Set off with SNCF Connect, the benchmark application for trains and sustainable mobility, which accompanies over 15 million users on their journeys throughout France and Europe.

Traveling with you from A to Z
SNCF Connect is your everyday companion, allowing you to plan, book and manage all your journeys in just a few clicks:
- Anticipate and organize your trips, finding the right journey at the best price,
- Buy and find your tickets, travel subscriptions, season tickets and travel passes in a single gesture,
- Exchange and cancel your reservations with ease.

For everyday journeys as well as big days
No need to switch from one application to another! Find all your train journeys in France and Europe in one place, as well as your public transport journeys (metro, bus, tramway) and even your car-sharing trips! Travel with peace of mind with Car rental, Allianz Travel, Junior & Cie, Restaurant Le Bar, Mes Bagages, Accor Live Limitless…

Personalized, proactive information
SNCF Connect isn't just about buying tickets! It's an app that informs and alerts you in real time to make your trips easier.

FEATURES TO HELP YOU DAILY

Plan a journey:
- Find the best route to your destination, anywhere in France
- Find all your favorite modes of transport: public transport in Paris and Ile-de-France (IDFM network) and in 28 cities throughout France (metro, bus, streetcar, RER, Transilien SNCF, RATP), trains (TER, Intercités, TGV INOUI, OUIGO Grande Vitesse and Train Classique, TGV Lyria, Eurostar (ex-Thalys), DB SNCF...), coaches (Flixbus, Blablacar Bus) and carpooling (Blablacar).
- Schedule reservation alerts, low-price alerts and full-train alerts to find the train ticket that's right for you
- Place an option on the ticket you're interested in to lock in the price for a given period

Book tickets and season tickets:
- Buy all your train tickets, Carte Avantage, Carte Liberté, and SNCF season tickets (including regional TER).
- In Île-de-France (the Paris region), top up your Navigo pass on your phone to save time each month
- Buy and validate dematerialized transport tickets and passes for travel on the RATP & SNCF network in Île-de-France (Tickets for Metro-Train-RER, Bus-Tram, Paris Region <> Airports, RoissyBus, Navigo pass) and in 28 cities in France.
- Use your customer account to save your travel profile, travel companions, payment cards, season tickets, discount cards and SNCF loyalty cards.
- Pay securely with your bank card (in one or more instalments), Chèques-Vacances Connect, Apple Pay or budget mobility cards...

Travel with peace of mind:
- Save your frequent travel itineraries.
- Prepare your trip: find your e-ticket and save it in your Apple or Google Wallet, save your trip on your calendar, or share it with friends and family.
- Consult timetables and routes for upcoming departures and arrivals at any station.
- Consult traffic information and your train's real time position, and receive alerts in the event of disruptions or work, including on European routes (Eurostar (ex-Thalys), TGV Lyria...).
- Receive messages relaying the announcements made on board your train (TGV INOUI, OUIGO, Intercités and TER).
- Find information on the composition of your train (TGV INOUI, OUIGO, TER, Transilien, RER).
- Make your connections easier: we'll tell you which train/car to board, or which exit to take.
- Find your purchase and travel receipts.

Need help?
- Quickly find an answer via our chatbot or the online help.
- Or contact our advisors, available 7 days a week via messaging, telephone or social media...
Updated on
Apr 18, 2025

Data safety

Safety starts with understanding how developers collect and share your data. Data privacy and security practices may vary based on your use, region, and age. The developer provided this information and may update it over time.
This app may share these data types with third parties
Personal info and Financial info
This app may collect these data types
Location, Personal info and 5 others
Data is encrypted in transit
You can request that data be deleted

Ratings and reviews

4.6
514K reviews
Christine King
September 1, 2024
I used this app to traveland it was good, but initially it was buggy. It would not show me my ticket info to access the QR codes for my trips. It was temperamental often blacking out. When I had to enter a confirmation code for verification navigating to email to get the code would close the page where you are supposed to enter it. I had to open my laptop to be able to do it. Customer service chat from SNCF via Whatsapp is very good. After the original issues it worked fine once in France.
4 people found this review helpful
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SNCF Connect & Tech
June 10, 2024
Bonjour Christine, je vous invite à nous contacter en DM via nos réseaux sociaux afin que nous regardions cela ensemble. A bientôt, l'équipe SNCF Connect.
Bharath Ganesan
March 3, 2025
I don't like this application. I ended with bad experience on Paris trip. I called a support options suggested in the app but it works only in French. I have also installed Messager application for chat options and did not get response on time. There is no useful help & support options when it needed most. Moreover, It is good when everything works as per the plan. Timely updates on delays, platform information are great features.
1 person found this review helpful
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SNCF Connect & Tech
March 3, 2025
Bonjour Bharath, Nous regrettons la situation rencontrée et vous invitons à contacter notre Service Clients SNCF via la page dédiée https://www.sncf-voyageurs.com/fr/contactez-nous/demande-et-reclamation/. Soyez assuré que votre demande sera étudiée avec la plus grande attention afin de vous apporter une réponse appropriée. L'équipe SNCF Connect.
Styvens Belloge
April 3, 2025
Every time I try to do something with this app it put the bar even lower. The ergonomy is bad . The process are super rigid. It can’t accept Max Actif card. It won’t allow you to reload a booking that you previously imported even if it was modified. I seriously wish there were another way
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SNCF Connect & Tech
April 3, 2025
Bonjour Styvens, Nous sommes navrés du désagrément. N’hésitez pas à nous contacter en cas de difficultés, via la messagerie de l’application mobile SNCF Connect ou par téléphone. Et vous pouvez partager vos idées d'innovation via ce lien : https://www.vous.sncf-connect.com/participate. Merci de votre compréhension, L'équipe SNCF Connect.

What’s new

To get to your train, return from the station, or simply get around faster: you can now book taxi or VTC services directly on SNCF Connect.

Book in advance or at the last minute from the “Tickets” section, pay and track your ride — all without switching apps.

Available in 30 cities across France.