
Jessie Jae McCormick
The hub won't stay connected to save it's life, so basically an entire waste of money. If you need remote unlock capabilities - this is not the system for you. It used to give me notifications when the door locked and unlocked and by who - now it doesn't and I can't figure out where in the app to fix that. Have tried the notifications and lock pages with no luck. It's a good bare bones system but don't expect anything fancy.
SWITCHBOT INC
April 1, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App โ Profile โSupportโ Feedback)

Dan R
The app limits the use of the switchbot for no reason. I have to push a button twice every 30 minutes. custom mode sounds perfect for this, however the maximum delay time is only 9 min 59s and a maximum of only 10 steps. setting it up through time schedules is also not possible because the app allows maximum 5 schedules . Otherwise everything works just great. i hope that you'll bring out an update so that i can give you the 5 stars that you otherwise deserve.
3 people found this review helpful
SWITCHBOT INC
April 1, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App โ Profile โSupportโ Feedback)

Joseph D
App works well, but holy smokes does it try to trick you into subscribing/notifying you about everything they want to SELL! I know apps do this (which is annoying), but this app takes it to the next level! Deceitful little notices disguised as errors when there isn't an error: they just want to trick you into agreeing to their mailing list/SPAM. Last product I'll ever buy from this company due to this shady app. Be better and I'll look at other products you're selling, but no for now.
3 people found this review helpful
SWITCHBOT INC
April 30, 2025
Hi, we apologize for any issue you might be having! Could you send details of what you are experiencing to our customer support ? When our support team receives your feedback, they will offer you professional assistance ASAP.(Please log in to the SwitchBot App โ Profile โSupportโ Feedback)