
Matt Jacob
Keeps unlinking to Google Fit so that steps and workouts aren't counted. Has login problems - like it always authenticates via my work email (which I don't have access to on my phone), the security code takes forever to get emailed, and then it makes you do this almost every time you sign in. Setting up biometric authentication does nothing. No phone number/texting option for authorization. Very behind Rewards are achievable, but often the app stops you from achieving them regularly.
66 people found this review helpful
Personify Health, Inc.
29 August 2024
Hello and thank you for your review!
Our Support team can provide the best assistance on your inquiry further. Feel free to contact us via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!

Nathan Lawyer
Does not integrate well with other apps, and requires integrations with half a dozen other apps to get the full range of data needed. And if any of those apps are integrated with Google Health Connect, their integrations with Virgin Pulse are blocked completely. Maybe they should focus on full integration with Health Connect.
22 people found this review helpful
Personify Health, Inc.
2 December 2024
We would appreciate if you could contact our Support team, so we can address your inquiry in further detail. You can contact us via email (support@personifyhealth.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday). Thank you very much!

T W
They design it specifically so you don't get paid out. Points for steps and activity minutes won't be applied even when it shows that you've reached the point goal. 70 min active minutes? Nah, we will only give the 10 points for clicking a button. 10000 steps? Nah, you only get 20 for clicking a button. Terrible company ruined what used to be an OK app. It shows that I've reached all these goals per day but I never get points for them. My 50k employee company is looking for an alternative.
11 people found this review helpful
Personify Health, Inc.
29 April 2025
Hello and thank you for your review! In order to obtain a better insight into your inquiry and address it further, we kindly advise contacting our Support team via email (support@virginpulse.com), Live Chat (2AM-9PM EST, Monday - Friday) or Phone (8AM-9 PM EST, Monday - Friday).